We accept all major credit cards, debit cards, PayPal, and other secure payment methods available at checkout.

Standard shipping usually takes 3–7 business days, while expedited options may arrive within 1–3 business days, depending on the shipping method selected.

Yes. We offer free shipping on orders over $50 within the United States.

Yes. Once your order has been dispatched, you will receive a tracking number via email. Please note that tracking information may take a few hours to become available after shipping confirmation.

We offer a 14-day return policy for unopened and unused items in their original packaging. For hygiene reasons, opened or used makeup products cannot be returned. Please review our full Refund & Return Policy for details.

You can reach our customer service team at hi@michaelan.com. We’re here to help with product recommendations, order questions, and any concerns.

Yes. All of our products are cruelty-free, safe, and made with high-quality ingredients, suitable for daily use and sensitive eye areas.

Yes! Our collection is designed for versatility — whether you want a subtle, everyday style or a bold, dramatic look, Michaelan has products to suit every occasion.

Currently, we do not provide gift wrapping services. However, we are exploring this option for the future.